Keeping you safe from COVID-19!

First, the good news. At the current time of writing this (June 30, 2020), British Columbia, and especially in our Interior Health Authority region, are enjoying the lowest infection and hospitalization rates from the Coronavirus in the Western World! The Federal and Provincial Public Health Authorities took early and decisive action to slow the spread by the time proven measures of social/physical distancing, isolation of those in contact with known infection sources, contact tracing, closure of all crowds, sporting events, schools and non-essential businesses/services.

For the latest results for the BC COVID-19 Dashboard, go here.

Mountain Town Properties looks to extend this good news by implementing safety protocols into our business procedures to protect you, our client and our associates. Now is NOT the time to lower our protective measures.

Vacation Rentals – Our Procedures

Cleanliness in the time of COVID-19

Now more than ever, Mountain Town Properties takes cleaning seriously. It’s always been important to us, but now it is critical, as we all aim to reduce the spread of COVID-19. According to the CDC, it’s possible for someone to contract COVID-19 by touching a contaminated surface – like a doorknob or light switch — and the virus may live on some surfaces for several hours or even days. That’s why it’s essential to clean and disinfect frequently touched surfaces often, especially between reservations. We have asked our cleaning contractor to implement stringent cleaning protocols to meet or exceed CDC, AirBnB, HomeAway/VRBO recommendations, as well as our Federal/Provincial Public Health guidelines.

Beyond Clean to Disinfection

We not only clean, but disinfect all surfaces with either diluted household bleach or at least 70% alcohol, both of which are believed to be effective against the Coronavirus. We pay special attention to frequently touched surfaces or “hot” spots, like light switches, doorknobs, remote controls, and faucet handles. By cleaning first, then disinfecting, the risk of infection sources are lowered substantially.

Personal Protective Equipment (PPE)

Our staff has been provided with PPE, including facial coverings and gloves and they practice extensive hand-washing procedures before and during every cleaning session.

Porous Surfaces

We take special care with sofas, rugs, drapes, and other soft, porous surfaces, to carefully remove any visible dirt or grime, then clean with the appropriate cleaners indicated for use on these surfaces. If possible, machine-wash items according to the manufacturer’s instructions.

Linen Handling

We wash all linens at the highest heat setting recommended by the manufacturer. That includes bed sheets, mattress covers, hand and bath towels, kitchen towels, and blankets. We wear gloves when handling dirty laundry, and take care to avoid shaking laundry, which could increase the spread of germs. We clean and disinfect laundry baskets and hampers. If possible, consider using a liner that is either disposable or that you can throw into the washing machine.


We empty the vacuum cleaner after every cleaning. You should wipe down the vacuum cleaner with disinfectant, along with appliances like your dishwasher and washing machine.

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